Reviews - Page 65 - Honest-1 Auto Care Ormond Beach

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Valerie Y.

5/12/2017

Kristine Minimi is the best service advisor. I have been a customer for over two years. She is knowledgeable with mechanics of the car and at the same time; treats you like family. She keeps you informed on any changes needed to your car and keeps you and your car's best interest in mind.

We are so happy to see our customers coming back over and over to us. Kristine and the entire crew, want everyone to feel like family so it is great to hear we are succeeding. We are always here to assist in any way we can. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Pat Harkins

5/4/2017

Excellent and polite service. I, as a woman was treated with respect. That was very important to me. The repair to my vehicle was done well and in a timely manner. The Service Advisor, Kristine, was knowledgeable and explained how the repair would proceed. I truly will be back and I am recommending Honest-1 to everyone.

Pat, We really appreciate you taking time to give us feedback. AND we are REALLY happy that you felt respected and treated well. About 70% of our customers are women, so we do our best to meet their needs. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Michal McCumber

4/29/2017

Service agent was vey polite and answered all question. I thought the repair costs were a little high; howeve, quality work is worth it. The itemized bill was given to me. The old parts were not offered to me...

Michal..we really appreciate the input and the rating. We will gladly provide any old parts back and will make that note in your profile. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Bob and Annie

4/26/2017

We have previous problems with our former dearlerships with serious electrical problems with my Saturn Vue XR. Unable to get corrected and finally came to Honest 1 who were able to resolve the problem with one of their top mechanics (Chuck). and just recently my girl Annie had brake problems at 5:30 pm that required new parts ,Dennis got involved and arranged service 1st thing in the morning and all work and additional purchase of 2 new tires and car was available for pickup by 4pm. Now thats what I call service.

First, thank you for trusting your cars with us. We will do what ever we can to make your experience with us satisfying. That can be finding the cause of a troublesome issue or trying to service a vehicle to match your time frame. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Barbara Ann Brown-Searcy

4/25/2017

Everyone was so friendly. The waiting area was clean and comfortable. The service people were extremely knowledgeable. Will definitely be returning when needed.

Charles Argenbright

4/25/2017

First review of a car repair shop in my life. I trust very few auto repair places....Except This One. I can say that each issue I have had them repair was super. Quick reliable work and fairly priced. Nice clean shop. Friendly people. They don't try to see me things I don't need. Very helpful staff.

Charles, Thank you for the review and we are honored we are the first one you have reviewed. We promise to keep up the same level of service in the future and look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Kristen G

4/25/2017

People were very nice, but it took them three hours just to give me a quote. And then the quote was SOOO high. I went to another mechanic and got it done for one forth of the price that Honest wanted...

Kristen, We are very sorry your experience with us did not go well. Our delay in servicing your car was waiting on getting the key to unlock the locking lug nuts on your tires. On the price of brakes, it can be hard to compare the type of brake work each shop is quoting. We are audited by two external agencies due to us be accredited by them and they check that our pricing is in line with local pricing. We maintain that pricing while offering a peace of mind life time brake pads and 3 year/36k warranty on the other parts. We do hope to see you back again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Barbara Ann Brown-Searcy

4/25/2017

Everyone was so friendly. The waiting area was clean and comfortable. The service people were extremely knowledgeable. Will definitely be returning when needed.

John M

4/24/2017

I typically don't leave reviews but I had such a great experience that I needed to. Everything from making the appointment to getting work done on my car was such an easy experience. The staff was very friendly, knowledgeable and attentive . The facility/waiting area was clean and inviting. The staff discussed the services offered and even told me about a promotion that was going on so I could save some money. I would highly recommend Honest-1 to anyone and trust their work.

John, We really appreciate the kind words and even more so, we are happy that we are servicing you well. We know it is a total experience people are concerned with and we try to make every aspect of a customer's experience excellent. Thanks and all the best, H1 Team

- Honest-1 Auto Care Ormond Beach

Wendy Bleu

4/19/2017

First time for an oil change and a new tire. I ended up saving money by buying a 2nd tire and if I need a new tire down the road they will only charge me $19.99 to put the new one on. Everyone was friendly and upbeat and that speaks volumes to me