So, I looked within about a 25 mile radius of Flagler Beach to find a place I felt comfortable taking my car and Honest-1 Auto Care was the only one where customers had good things to say. And they were right. From the moment I walked in this place the atmosphere was welcoming. Kids play area on your right, free wifi and work stations, even down to the bathroom. Sounds strange but how would you expect the bathroom at the mechanic to be? Probably not great. Well this one looked like they had someone from HGTV come in and design it. Impeccably clean, hand activated trashcan, the whole 9 yards. Just shows their attention to detail. Now let's talk service. I was welcomed by Dennis who was friendly, honest and who did not pressure me in the least. He put the paperwork estimate together for my synthetic oil change and when I asked about any specials he said, "I already added two coupons to your service and we're going to get you out of here paying $49. $49?!? That's about $8 more than if I went out and bought the oil and got under the car myself. He also did a free check and asked me if I was aware of my check engine light. I said I was and that I had been told it was due to my catalytic converter needing replacement. Since I had been quoted about $1600 by another mechanic (and the car has 282,000 miles on it) I decided to pass. Well Dennis informed me that the catalytic conversion wasn't the issue at all. Instead I just needed to replace a fuel O2 sensor and that they could do it for under $400. He said it wasn't the end of the world if I didn't do it, but that it would just help with mileage and keeping my fuel intake from being too rich or too lean. So, I made a follow up appointment and I am getting it done today. Can't say enough good things about the service here and how these guys treat their customers. Just plain refreshing.
Kelly, Thank you for visiting our shop and for taking time to write a review. Our mission is to treat our customers like family, get the best deal possible for them and to earn long term customers. We also strongly believe in having a very clean and organized lobby AND shop. It is a sign of quality work. Again thank you for coming in and we look forward to seeing you again. All the best, H1 team.
- Honest-1 Auto Care Ormond Beach