Happy Holiday Season!
Christmas Eve, December 24th
OPEN AS USUAL
Christmas Day, December 25th
CLOSED
Our Address:
720 South Nova Rd, Ormond Beach, FL 32174

Ormond Beach Auto Repair

ААА logo
(386) 267-8015
Mon - Fri: 7:30 AM - 6:00 PM
Sat: 7:30 AM - 4:00 PM

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2

I am not totally sure how I feel about Honest-1 Auto Care right now. I most recently had my car serviced there. They were to put in a brand new starter and intake manifold gasket according to customer service adviser. However, according to 3 other mechanics,the starter was not brand new, but apparently re-manufactured. Also, they claim that it should have only taken 1.5 to 2.0 hours labor to install. I was charged for a brand new starter and for 3.5 hours labor instead. Prior to this, I have been somewhat pleased with Honest-1, but after this, I am not sure how to feel about their service. I know it is hard to find an honest mechanic nowadays and I hope that Honest-1 will want to do the right thing in resolving this issue.

Mr Nelson, We apologize for the issues you are having. I know that Dennis reached out to your concerns. We just started a digital inspection system where we take pictures of the old and new parts and those inspection reports will be sent to you every time. We are doing that to make our work even more transparent. We are happy to show you the invoice for the new starter and the labor guide showing how many hours it takes to replace the starter. I can't comment on what the 3 mechanics you showed the starter to, were looking at. We do look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

We have used Honest-1 in Ormond Beach since we moved to the area 3 years ago and they have always been amazing. Their customer service is top notch! Today, we had a tire repaired because there was a screw in it and when we went to pick it up, the guy handed me the keys and did not even charge us for the repair. What a way to show appreciation for your loyal customers! Today also happens to be our 17th wedding anniversary, so needless to say, our anniversary was made! Thank you Honest-1!

5

The owners here are SO involved in the local community, which is why I choose to go here. They are also super knowledgeable, and love ro share info with you !

Kelly, We want to be more than just a local business but a helping hand. So thank you for noticing some of the community activities that we do. We get also get satisfaction from the work so everyone wins. We look forward to working with you in the future. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

We have used Honest-1 in Ormond Beach since we moved to the area 3 years ago and they have always been amazing. Their customer service is top notch! Today, we had a tire repaired because there was a screw in it and when we went to pick it up, the guy handed me the keys and did not even charge us for the repair. What a way to show appreciation for your loyal customers! Today also happens to be our 17th wedding anniversary, so needless to say, our anniversary was made! Thank you Honest-1!

Happy anniversary

- Honest-1 Auto Care Ormond Beach
5

They adjusted alignment and fully inspected car. The bill was zero. Couldn't believe it.

Will, It is great to see someone happy over the amount of an invoice. :) We do free health care inspections and they really are free. Have a great day. H1 Team

- Honest-1 Auto Care Ormond Beach
5

Thank you for the time, concern, diagnosis and repair of the ignition issue on our Jeep.

Sandy, We are very appreciative of you coming to us with concerns on your Jeep. We have some great techs who do great work. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
5

I was able to walk-in without an appointment and get a badly needed full-synthetic oil change, plus a recommended transmission oil change in about an hour for my used and abused Uber Volvo S60. Prices seemed reasonable. Thank you Honest-1! Update: I dropped in last week for an A/C recharge on a new/used car and it must have been my lucky day, because they recharged it for free and threw in a synthetic oil change.

Dirk, Thank you for your kind review. Glad we were able to take care of your auto care needs. See you again soon! H1 Team

- Honest-1 Auto Care Ormond Beach
5

My truck was out of Freon, and living in central Florida with a pregnant Fiancé, I needed a recharge. Mike, was wonderful and very compassionate when I told him my situation, and at 2:30 on a Saturday (they close at 4) he told me to bring it in and they’ll fix it. I had a leak in my high side port, they fixed it and charged me up. Now My truck is blowing ice cold, thanks to these wonderful & professional gentlemen!

Thanks for taking time to write us a review! We were very happy to get your AC working and quickly getting you back on the road. No matter the month in FL, AC is mandatory. We wish you the very best with your upcoming child. That is always exciting! All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
1

Illegal gender discrimination with your "ladies night" which you advertise as exclusively for women. Unless you change this policy immediately, it will be reported to the appropriate authorities immediately.

Mr. Alan, If you have a specific topic you are interested in learning, we would be happy to do a training session for you. If you have additional friends that want to attend that would be even better. We would truly welcome it.…See More

- Honest-1 Auto Care Ormond Beach
5

I recently had my car worked on here, I have an older vehicle which had several problems. The staff was very friendly and the office and waiting area very clean and set up in a way to make your wait comfortable. They looked over my car and got back to me to let me know what they felt needed to be done, and to get approval for the work. After the work was finished, I picked up the vehicle, but was informed that I may need some additional work. I took the car home only to find out there was still an issue. When I called back and spoke with Mike, he was very nice and said he would get the other part ordered right away. Jay offered me a ride home while I waited for the repair to be done. I was pleasantly surprised that they did not charge me for that additional part or labor, especially since they had told me that I would probably need that part in the future. These guys stand behind their work!! I will be using Honest One if I ever need any work done, and I will be telling my friends and family the great service these gentleman provide! Thank-You Mike, and all the crew at Honest One!

Tracy, Thank you for coming to us. We are very sorry that you had to come back so soon but we always want to make things "right" with our customers so we very happy that you were satisfied. Mike and Dennis and Jay are there for our customers. We look forward to seeing you again. All the best, H1 Team

- Honest-1 Auto Care Ormond Beach
Honest-1 Auto Care Ormond Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Ormond Beach (386) 262-1089 if you have any issues in accessing any area of our website.