Reviews - Page 12 - Honest-1 Auto Care Ormond Beach

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Renee Cuocco

9/26/2023

Since I moved to Ormond (5 years ago) Honest One has always been where I go for routine maintenance on my vehice. I have always had a pleasant experience. Liz, Jay and all the staff are friendly, educated and take the time to review and explain what your vehicle requires to be repaired. They show patience and work with you. Lobby is clean. You can bring your office there and work if need be in their workstation area. Coffee is strong, which is great! I recommend Honest One... Thanks guys.

Hello Renee, thank you so much for your kind words about Honest One! We're so glad to hear that you've had a positive experience with us over the past five years. We strive to provide our customers with the best possible service, and we're happy to hear that our team members are meeting your expectations. Liz, Jay, and the rest of our staff are passionate about helping our customers, and they're always willing to go the extra mile. We're also glad to hear that you appreciate our clean lobby and workstation area. We want to make sure that our customers feel comfortable and welcome while they're waiting for their vehicles to be serviced. Thank you again for your business and your positive review. We appreciate your support!

- Honest-1 Auto Care Ormond Beach

Sandy Totten

9/21/2023

Outstanding people! Saved my vacation and fixed my transfer case on my car. I'm from Michigan and they were awesome! Highly recommend them.

Hi Sandy! Thank you so much for your kind words and 5-star review! We're so glad to hear that we were able to save your vacation and fix your transfer case. We know that car trouble can be stressful, especially when you're on vacation, so we're always happy to help our customers get back on the road as quickly as possible. We also appreciate your recommendation. We're always striving to provide our customers with the best possible experience, and it means a lot to us to know that you were satisfied with our service. We hope to see you again soon, but hopefully not for car trouble! Wishing You All the Best- The H1 Team!!!

- Honest-1 Auto Care Ormond Beach

Joselle Alves

9/15/2023

We lost our AC at the beginning of a loooong trip back to canada in the sweltering heat. Honest 1 Ormond Beach Location saved the day. I don’t think we’ve ever met a more professional and conscientious, client focused business in the automotive industry. They truly went above and beyond to get us safely on our way in comfort. GREAT JOB. The employees were all outstanding and I suspect that kind of client focused service comes from the top. Which we had this franchise here in Toronto Canada.

Dear Joselle, Thank you so much for your kind words! We're so glad to hear that Honest 1 Ormond Beach was able to help you out in a time of need. We know that losing your AC on a long road trip can be a major inconvenience, so we're glad that we were able to get you back on the road safely and in comfort. We're also proud of our team of employees, and we're glad that you found them to be professional, conscientious, and client-focused. We believe providing excellent customer service is essential to our success and always work to improve our skills. We're always happy to hear from our customers and appreciate your feedback. We'll use it to continue to improve our business. We're glad to hear that you would recommend our franchise to others in Toronto. We're always looking for ways to expand our business, and we're confident that our client-focused service would be a hit in Canada. Thank you again for choosing Honest 1 Ormond Beach! We hope you have a safe and enjoyable trip back to Canada- Wishing You All the Best- The H1 Team!

- Honest-1 Auto Care Ormond Beach

Sheila Smith

9/2/2023

Honest-1 is, as the name implies, first and foremost, honest. I have had them service my older car for a number of years and I am always given a clear picture of what services are absolutely necessary for performance and/or safety as well as those services which could be delayed or are simply cosmetic or for my convenience as the driver. Furthermore, I am always called if there is a change in the required service and/or the stated estimate for the services being performed. I have always been 5-Star satisfied when I drive home.

Henrick Bailey

9/2/2023

Liz and Jay were amazing. Great staff that care about their jobs . Highly recommended!

Mitch Zee

9/1/2023

Had my car towed I. Thurs nite 8/31 at 6pm, my car was ready on Fri Sept 1 at 9:30am. Liz and her crew have been taking care of my families cars for at least 20 years. They are the best Honest1.

Jacqueline Jones

9/1/2023

A name carry a lot of weight, never consciously giving thought to a business name (Honest) was well beyond what I expected. Within a few minutes with the services representative ,I notice something a little unusual about my customer experience they where honestly customer conscious. Working in and environment that was very ,very ,clean and pleasant, efficient and very engaging. Restrooms tell a lot about any business establishment and it’s credibility. My momma always say a bathroom tells everything about a person. Well the bathroom, the customer service with the two front people and the gentleman that sits in the back has mastered customer service and the business mission of being honest. You have mastered the competitive advantage of being a Honest business with customer satisfaction and honesty.

Al Homers

8/29/2023

Manu Kudulis

8/25/2023

No problems.

Moritz Hunt

8/22/2023

Both Liz and Frank keep us abreast of ongoing repairs. Thanks for staying on top of things